Last Updated: October 11, 2025
Introduction
Welcome to Helios Med Spa ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Schedule an appointment
- Register for an account
- Subscribe to our newsletter
- Contact us via phone, email, or our website
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Date of birth
- Medical history and health information
- Payment and billing information
- Insurance information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Schedule and manage appointments
- Process payments and billing
- Communicate with you about your appointments, treatments, and services
- Send you promotional materials and special offers (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our rights
- Analyze website usage to improve user experience
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, appointment scheduling, and email delivery
- Healthcare Professionals: Medical professionals involved in your treatment
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition of our business
HIPAA Compliance
As a medical spa, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations to ensure confidentiality and security.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Restriction of processing
- Data portability
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Helios Med Spa
Miami, Florida
Phone: (305) 555-0123
Email: privacy@heliosmedspa.com